Basics that anchor every record we'll build for you — billing, BAA, agent provisioning, and asset registration.
Designate the people authorized to approve work, receive incident alerts, and handle billing. Each role can be the same person.
The single person we can act on instructions from for purchases, password resets, vendor calls, and approvals. Required for HIPAA documentation.
This drives our staffing model — agents per chair, monitoring intensity, and on-call coverage.
Your software stack determines monitoring playbooks, BAA chains, and integration scope.
Approximate counts are fine. Our Day-1 audit will produce the precise asset inventory.
No judgment. The honest answer is the one that lets us protect you fastest.
You can change tiers monthly. Pricing is per-location and includes unlimited remote support at PRIORITY and above.
Annual program — separate from service tier. Recommended for any practice handling ePHI.
After submission, you'll receive an executable MSA + BAA via DocuSign and an invoice for your first month + onboarding.